I have worked as a freelancer for the last seven years, following 30 years working in Government, private sector and family businesses across a wide range of subject areas and industry sectors. My skills include:
- writing business communications – turning complex information into something your audience will understand!
Examples: User guides, policies, procedure manuals, training materials, tender responses, submissions - Information Mapping® – a research based writing methodology
- process analysis and process mapping
- intranet design, information architecture and web usability
I am an advocate of plain English, and user-centred design. I have a particular interest in human resources (HR), and the tourism industry where I have enjoyed much of my work since moving to Tasmania in 2003.
I can supplement resources for an existing team, although I am equally comfortable working solo.