Ensure your business documentation is understood and achieving the results you intended.

It’s not just the words that you use, although plain English is a great start! How words are organised, labelled and presented significantly affects usability, understanding and recall for your target audience.

Think how often you don’t finish reading a document because its too wordy, too complex, ambiguous, confusing and so on. Chances are colleagues, clients and business partners are having the same experience.

So what do we do? Interrupt a colleague to ask them, contact a help centre, or just make it up and do what we think is right.

Poor information and poor writing is costing business every day!

Contact me for a free, no obligation discussion about your needs.

You can send me a message using the form to the right.

I will do my best to respond to your enquiry within 24 hours, but please phone if you have something urgent.

I respect your privacy and will not disclose any of the information you provide to any third parties, unless required to do so by law.

PO Box 164 Blackmans Bay Tasmania 7052 Australia

ABN: 78 783 328 328

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